Greenway EHR has earned another award / top ranking, this time ranking first in an Electronic Health Records (EHR) independent survey conducted by Black Book Rankings. The recent study was undertaken to determine the highest ranked Electronic Health and Medical Record software systems for 2015. The six month study included ratings by 3,000 surveyed practitioners and measured client experience and customer satisfaction scores on 18 key performance indicators.
Greenway Health ranked first across all surveyed primary care electronic health records systems in the category of PRIVATE/INDEPENDENT PHYSICIANS. Doug Brown, Black Book’s managing partner, stated, “Users credit recent satisfaction gains to the efforts of vendors to improve workflow issues, delivering on promises, meaningful use achievements, demonstrated data exchange, and fortified US-based client support.”
Greenway Health also rated in the top rankings in these categories; AMBULATORY PRACTICE PHYSICIANS & FACILITIES, and ALL SPECIALTIES 100+ PHYSICIANS and ranked among the top for these, as well as other, individual key performances; vendor overall preference, innovation, client relationships, trust & accountability, breadth of offerings, deployment & implementation, and customization.
Black Book Rankings conducts studies in many software industries and is recognized as the unbiased source for polling, surveys, market research opinion mining and client experience results in the healthcare industry. Greenway had ranked number two in both the 2014 and 2013 primary care surveys. Greenway has held a number of first-place and other high rankings in previous Black Book surveys.
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